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Troubleshooting
How do I create my first museum?
Is there a guided tour or step-by-step setup?
When will I see the paid plans?
Why is my country required?
I cannot sign in. What should I check?
How do I reset or change my password?
Why do I see "email rate limit exceeded" when requesting a password link?
Why can visitors not see my museum or an object?
How do public sections and object visibility work?
How do I add photos and why does an image fail?
My change did not save or the page looks out of date.
Can I pay for a better museum now?
Are the sample museums real collections?
Can I use MyOwnMuseum on my phone?
How do I change language or light/dark appearance?
What information is safe to include when reporting a problem?
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